DEVELOPING YOUR POTENTIAL/PERSONAL EFFECTIVENESS
FOR:
Any employee who feels they have not reached their full potential, and who is interested in managing their continuing personal and professional development in a structured way.
OBJECTIVES:
By the end of the day, delegates will:
· Understand self confidence and where it comes from and how to value it?
· Realise the advantages of working to achievable goals
· Understand how to develop their own positive communicating style
· Understand how to deal with stress
· Identify areas of their effectiveness that they can develop
· Create a personal development action plan.
METHOD:
The day is highly participative and practical with group discussion and activities. Emphasis is on interaction between delegates and the course director.
COURSE CONTENT:
Developing your Assertiveness and Self-confidence
· Defining and understanding assertive behaviour and its value
· Putting assertiveness into practice
· Saying 'no' confidently without guilt
· Developing your level of confidence
Working to Goals and Objectives
· Identifying your organisation's values and objectives
· Supporting your manager's/team's objectives
· Working to your own goals and objectives
Communication Skills
· Verbal communication, personal image and body language
· How to communicate not just inform
· Effective questioning and listening
Influencing others
· Influencing others to achieve prompt response and deadlines
· Voicing your views, ideas and requests in a persuasive manner
· Gaining cooperation from others and minimising conflict
Identifying Areas for personal Improvement
· Personal SWOT - identifying personal strengths and development areas
· Building on your strengths and exploring personal potential
· Recognising the signs of stress
· Understanding and developing methods to cope with stress
ACTION PLAN
Develop a personal action plan that identifies personal and business goals.
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