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Getting The Best From Your Team

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September 21, 2022 - 9:00 to 17:00
One Day
Grand Jersey
Course Fee
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Team Leaders, managers and supervisors who want to develop their skills in building effective working teams both face to face and remotely.




By the end of the course delegates will:


  • Understand their role in encouraging team-working
  • Be able to improve teamwork and relationships
  • Have explored ways of reviewing and measuring team performance
  • Know how to communicate more effectively one-to one and in teams
  • Be able to involve their team in the implementation of change




The course is highly participative with practical tasks and group discussions


The course will cover the following:




  • Rethinking of leadership responsibilities and the importance of building effective teams.




  • What makes an effective team?
  • Practical tasks and discussion to identify the characteristics of an effective team
  • Identification of the stages in team development and the appropriate leadership style using a colour-based profiling tool.








  • Improving interpersonal skills and ensuring that communication with the team is effective.
  • Measuring and reporting team performance through structured team meetings and reviews.




  • Understanding the causes of frustration and de-motivation
  • Identification of the preferred roles people play within teams
  • What actions are needed to get the best out of all team members?




  • The role of the leader as coach, developer and facilitator
  • Skills required to coach and support the development of staff
  • Using delegation to develop individuals
  • Encouraging creativity and the involvement of all the team members in the implementation of change




  • How to handle day-today conflict and disagreement within the team
  • The role of productive conflict and debate within the team




  • Delegates will develop action plans for building more effective teams on their return to work 


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