Personal Effectiveness
FOR:
Any employee who feels they have not reached their full potential, and who is interested in managing their continuing personal and professional development in a structured way.
OBJECTIVES:
By the end of the day, delegates will:
· Realise the advantages of working to achievable goals
· Understand how to develop their own positive communicating style
· Understand how to manage their time
· Identify and solve problems that inhibit workflow
· Identify areas of their effectiveness that they can develop
· Create a personal development action plan
METHOD:
The day is highly participative and practical with group discussion and activities. Emphasis is on interaction between delegates and the workshop director.
WORKSHOP CONTENT:
Communication Skills
· Verbal communication, personal image and body language
· How to communicate not just inform
Time Management
· Uncontrollable time
· The trouble with time
· Prioritise and plan
· The difference between urgent and important
· The planning time sheet
Problem Solving & Decision Making
· Problem solving tools
· Brainstorming methods
· Fishbone analysis
Working to Goals and Objectives
· Identifying your organisation's values and objectives
· Supporting your manager's/team's objectives
· Working to your own goals and objectives
Influencing others
· Influencing others to achieve prompt response and deadlines
· Voicing your views, ideas and requests in a persuasive manner
· Gaining co-operation from others and minimising conflict
Identifying Areas for personal Improvement
· Personal SWOT - identifying personal strengths and development areas
· Building on your strengths and exploring personal potential
· Recognising the signs of stress
· Understanding and developing methods to cope with stress
ACTION PLAN
Develop a personal action plan that identifies personal and business goals.
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