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Problem Solving for Managers

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May 24, 2018 - 9:00 to 17:00
One Day
Grand Hotel Park Suites
Course Fee
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This 1 day course is designed to introduce delegates to problem solving techniques by introducing them to logical and creative thinking tools that readily translate across a range of issues and contexts.


  • Introduction, Signposting and Running Action Sheets.
  • Understanding own thinking preferences
  • Logical brain v creative brain
  • Initial assessment tools
  • Thinking Tools for resolving people related issues and concerns
  • Thinking Tools for resolving business related issues and concerns
  • Managing own thinking to increase effectiveness
  • Specific problem solving  Thinking Tools in action to resolve a case study
  • Implementation Model



This course can be delivered using a business specific case study or a generic case study.  The focus of the course is on thinking skills and using proven tools and does not look at financial problem solving although there will be times when numeric calculations will be required.  Delegates should therefore be numerate and literate with a good grounding in general business concepts such as mission/values, standard policies and procedures associated with people management and the local statutory/regulatory context.



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