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Guest Service Excellence for Waiting Staff


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When
:
May 14, 2019 - 9:00 to 12:00
Length
:
Half Day
Location
:
Jersey
Course Fee
:
£165
   
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Guest service excellence for waiting staff     

 

Demonstrating a winning behaviour


Handling bookings and queries over the telephone


Exceed guest and customer expectations


Manage challenging and complaining customers


Learn to listen


Treat all guests as regulars

 

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